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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Q. How much time do you take to process our requirement?

A. A maximum of 24 hours. However, in some cases, depending on the type of the requirement, it can stretch a little more.

Q. How much time do you take to conduct a pre-move survey?

A. We take around two to three hours to conduct a pre-move survey.

Q. What responsibilities should I take during the whole process?

A. You need to segregate the items in advance, valuables like gold, cash etc should be taken care, provide proper documents like Transfer Letter or Joining Letter, a copy of RC book for your vehicle moving and a copy of Insurance coverage for the movable goods.

Q. Is Insurance required?

A. Absolutely yes, it is always safe to have an insurance cover as items can get damaged due to unforeseen circumstances like accidents or any natural calamities during the process of transportation.

Q. What will be the normal value of the insurance coverage?

A. It depends upon the goods you are transporting and its actual value declared by you.

Q. How long will be the process of packing and loading of goods?

A. In a normal case, a single room takes around two and half hours that could stretch to more due to some unforeseen contingencies.

Q. Could you explain the kind of containers used by you?

A. We use close body containers of different sizes to suit your requirements.

Q. How do you transport vehicles?

A. We transport any kind of vehicles with the help of our container trucks which are among the latest in the market.

Q. In case of my vehicle, what items cannot be loaded with them?

A. Items like your pets, Liquids/Oils, Gas filled cylinders, inflammable items, pots.

Q. Could you highlight some of your special services to customers?

A. To begin with, we have a well-knit network of computerized networked branches, all manned by well-trained professionals with expertise to take care of all aspects - from pre-shifting to post-shifting. Then we offer world class warehousing facilities to take care of your goods, round the clock Customer Care & toll free numbers and finally, an excellent pool of standby vehicles on 24- hour call.

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Top removal tips

  • Defrost your refrigerator in time for moving day.
  • It’s useful to keep a notebook at hand to write down reminders.
  • Get in touch with utility companies to verify service start dates at your new home.
Packing and labeling
  • Label boxes on all sides so you can see what it contains in a stack without having to move everything around.
  • Clearly mark boxes containing fragile goods.
  • Pack a suitcase with clothes and toiletries like you’re going on a trip for a few days.

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