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Our Responsibilities

Our Responsibilities

1. Corporate Social Responsibility (CSR – Socio & Environmental)

Purpose:

To demonstrate Maxwell’s commitment to sustainable business practices, minimizing environmental impact, promoting social responsibility, and ensuring ethical, transparent operations in line with FIDI-FAIM requirements and global green-logistics & CSR best practices.

Scope:

Applicable to all Maxwell employees, partners, suppliers, agents, and all operations (transport, warehousing, packaging, relocation / moving, administrative offices) worldwide.

Policy Statement:

Maxwell is committed to:

  • Minimizing environmental footprint through energy-efficient operations, waste reduction, eco-friendly packaging and logistics, and sustainable supply-chain practices.

  • Transitioning our transport operations toward low-emission / CO₂-efficient vehicles and fuel/energy sources, aiming to significantly reduce greenhouse-gas emissions from freight and transport operations.

  • Upholding fair labor practices, promoting diversity, inclusion, and employee well-being, with ethical and transparent conduct at all levels.

  • Supporting social responsibility — engaging with and giving back to communities where we operate through health, education, welfare, and social-support initiatives.

  • Operating with transparency, integrity, compliance with all applicable laws and standards, and alignment with FIDI-FAIM guidelines.

  • Environmental & Sustainability Commitments: To realize our environmental objectives, Maxwell commits to:

Vehicle & Transport Emissions Reduction:

Gradually deploy low-emission or electric/hybrid vehicles in our fleet, where feasible, and explore alternative fuels or cleaner energy options.

Route & Load Optimization / Multimodal Logistics:

Use efficient route planning, consolidate loads, and where possible adopt multimodal transport (e.g. Air, Rail, Sea, combined transport) to reduce per-shipment CO₂ footprint.

Eco-friendly Packaging & Materials:

Use recyclable / biodegradable / reusable packaging materials. Reduce plastic usage; shift toward eco-friendly alternatives. Minimize excess packaging and adopt “right-sized” packaging.

Waste Reduction, Reuse & Recycling:

Implement waste segregation, recycling of plastic, paper, cardboard, and other materials; encourage reuse where possible.

Resource & Energy Efficiency in Offices & Warehouses:

Promote paper-use reduction (target: 50% reduction in paper usage), minimize energy use (LED lighting, efficient HVAC, renewable energy like solar if possible), adopt digital documentation and communication.

Monitoring & Reporting:

Track key environmental metrics — CO₂ emissions (fleet & operations), energy consumption, waste generation & recycling, resource consumption (paper, plastic), packaging material usage — and report them periodically.

Social & Community Initiatives:

Beyond environmental responsibility, At present Maxwell Management (MD) personally contributing to social welfare and community support through:

Health & Wellness Activities:

Organize periodic health-awareness programs, free check-ups, blood-donation camps.

Social Welfare / Aid:

Conduct food-distribution drives for economically disadvantaged people / families.

Support for Education:

Facilitate and support education for underprivileged children with special emphasis on promoting girl-child education, scholarships, or educational material donations.

  • Awareness Campaigns & Support Programs:
  • Run social awareness campaigns 
  • e.g. health awareness, cancer-awareness drives, community welfare campaigns.

Community Engagement & Volunteering:

Encourage employees and partners to volunteer & participate in social-service activities; collaborate with local NGOs / community groups to maximize outreach.

Maxwell Management committed to initiate the socio-environmental initiates planned during 2026.

Initiative Description

Target

Implement Low Emission Vehicle in Fleet

Dec 2026

Reduction of Paper Consumption – 50% Minimum

Dec 2026

Eliminate Single- use plastics

Mar 2027

Organize Health/ Social welfare events – at least 02 nos

Dec 2026

Implementation & Monitoring:

  • Maintain records: emissions data, energy/waste/resource consumption, packaging and recycling records, social activities (date, participants, beneficiaries, outcomes), supplier compliance.

  • Review policy annually (or as needed) — update commitments, targets, procedures in line with operational changes, regulatory changes, stakeholder feedback, and evolving sustainability standards including FIDI-FAIM guidance.

Continuous Improvement & Long-Term Vision:

  • Maxwell will treat sustainability and social responsibility as a long-term journey, not a one- time initiative.

  • We commit to continuous improvement, exploring new opportunities (e.g. renewable-energy use in warehouses, route-optimization, green packaging innovations), engaging with stakeholders.

2.Anti-Bribery & Anti-Corruption Policy

Purpose:

To ensure Maxwell conducts all business honestly, ethically, and in full compliance with anti-bribery and anti-corruption laws, with zero tolerance for any corrupt practice.

Scope:

Applies to all employees and personnel working for or on behalf of Maxwell.

Key Policy Points:

  • Zero tolerance for bribery and corruption in any form.

  • No employee or third party may offer, give, request, or accept bribes or improper advantages influencing business decisions.

  • Maxwell must act with integrity, fairness, and professionalism at all times.

Procedure Highlights:

  • Bribery includes offering, giving, receiving, or soliciting anything of value to influence actions.

  • Corruption is strictly prohibited, whether direct or through third parties.

  • Employees must never:

  • Engage in bribery, improper payments, or kickbacks.
  • Offer gifts or hospitality to officials expecting favors.
  • Accept gifts implying obligation.
  • Make facilitation payments.
  • Ignore or fail to report suspected bribery.
  • External consultants/suppliers must also be made aware of this policy.

Training & Awareness:

  • New employees receive induction training.

  • Existing employees receive periodic communication or training.

Reporting & Consequences:

  • Employees may confidentially report suspected bribery.

  • HR/Management will investigate and take disciplinary action.

  • Violations may lead to warning letters, termination, or removal from operations.

Review:

  • Policy is reviewed annually or when operational changes occur.

3. Anti-Trust Management Policy

Purpose:

To ensure all employees, agents, suppliers, and partners follow Anti-Trust and Competition Laws in Maxwell’s operations, promoting fair and lawful business practices.

Scope:

Applies to all personnel working for or on behalf of Maxwell.

Key Policy Points:

  • Maxwell is committed to maintaining fair business practices and complying with Anti-Trust requirements.

  • Anti-trust principles include prohibiting:

  • Price Fixing (agreeing on rates with competitors)

  • Bid Rigging (coordinating tender submissions)

  • Market Allocation (dividing customers/territories)

  • Sharing Sensitive Information with competitors

  • Boycotts that restrict fair competition

Maxwell upholds free and fair competition in alignment with:

  • FIDI Anti-Trust Charter

  • Competition Act of India (2002)

  • Applicable anti-trust laws worldwide

  • No individual or affiliate may seek advantage through unethical or anti-competitive practices.

Training & Awareness:

  • New employees receive induction training.

  • Existing employees receive updates through internal communication and training.

Reporting & Consequences:

  • Employees or suppliers may confidentially report suspected anti-trust violations to HR/Management.

  • HR/Management will investigate and take necessary disciplinary action.

Review:

  • Policy reviewed annually or when operational changes require

4. Cyber Security - Policy & Procedure

Purpose

The purpose of this Policy/ procedure is to protect Confidentiality, integrity and availability of client, Employees and Company information including data collection, transfer, storage and disposal in MLPL operations.

Scope

This procedure is applicable to MLPL operations – Logistics & Relocations.

Reference

ISO 27001:2022 ISMS Clause no: A.8

FAIM (FIDI) requirements as per FD5

Responsibility

  • This procedure is reviewed by CTO.

  • This procedure/ policy approved by DGM- HR &Admin.

  • Concerned Dept personnel are responsible to implement in Org.

  • Issued and Controlled by CISO.

Abbreviations

Term

Abbreviation

MAXWELL/ MLPL

Maxwell Logistics Private Limited

CISO

Chief Information Security Officer

CTO

Chief Technical Officer

ISMS

Information Security Management System

ISMSM

Information Security Management System Manual

DGM

Deputy General Manager

Policy

Management decided to protect and maintain IT Assets including data with Confidentiality, Integrity and availability as required to complete business operations and protect from Information security Risks.

Procedure

Cybersecurity is to protect and maintain the Information with CIA from Information Security Risks and maintain with proper authorization for handling of information in MAXWELL.

Cyber Security involves at different areas of operations and different levels in MAXWELL operations.

    1. Access Control

      • Refer Document number: MLPL-IT-PR-04 for access control details in MLPL operations.

      • In brief, Access given to concerned personnel based on nature of Job to complete their work

      • Multi Factor Authentication (MFA), Physical Access, Logical Access also defined and provided for authorized users.

    2. Network & System Security

      • Refer Document number: MLPL-IT-PR-19 for network security procedure details in MLPL operations

    3. Incident Management

      • Refer Document number: MLPL-IT-PR-15 for Information Incidents Management procedure details in MLPL operations

    1. Data Protection

      • Refer Document number: MLPL-IT-PR-11 for Data protection and Privacy procedure details in MLPL

    1. Vendor and Partner Security

      • Refer Document number: MAXWELL-SOP-01/PUR for Purchasing procedure details in MLPL

      • Covered about Supplier Management including selection, Suppliers performance monitoring, communication about FIDI policies to approved Suppliers etc.

    2. Backup and Recovery

      • Refer Document number: MLPL-IT-PR-02 for Backup & Restoration details in MLPL operations

    3. Employee Awareness

          • Refer Document number: MLPL-HR-SOP-01 for HR & Admin Procedures details in MLPL.
          • For New Employees Induction will be provided after completion of joining formalities and collection of new employee’s documents.

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